What materials are your jewellery made of?
Our jewellery is made up of durable stainless steel or coated in two layers of 18k gold over brass. Our pieces are made to last, as long as they’re looked after - refer to the ‘jewellery care’ page to see how to look after your jewellery.
Shipping
Where do you ship from?
- We ship from the UK
Do you ship internationally?
- Yes! We ship worldwide! Sometimes customs taxes may apply in your country depending on where you are located so please keep that in mind.
How much does shipping cost?
- UK shipping is free
- International shipping is £9.99
See our 'Shipping' page for more information.
Customer returns
Unfortunately, we have a no return/cancellation policy. Once your order has been placed the creative process has already started since each piece is handmade. All items are packaged with care but if you believe you have received a faulty or wrong order, please email [email protected] within 48 hours of receiving your item.
Damages or lost item?
Please email [email protected] so we can sort this for you.
Orders
Please allow 1-3 working business days for your orders to be fulfilled and shipped. Once your item has been shipped, you will receive a confirmation email with a tracking number.
Any other questions please fill out a contact form or email us at [email protected]